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A parcel label that will not scan at the depot comes back as a failed collection, and the cause is nearly always the media rather than...

A POS receipt printer is the one piece of till hardware that fails in front of a customer. When the cutter jams during the Friday peak,...

A box of receipt rolls arrives, the roll drops into the printer, and the lid will not close. Or it closes, prints fine for two days,...

A receipt printer rarely fails all at once. It jams once a week, the cut leaves a ragged tail, the driver refuses to install on a...

A receipt printer fails at the worst possible moment, with three customers waiting and nobody senior on the floor. The reflex is to swap the cable,...