The M3 Mobile US20W is a lightweight, rugged Android keypad computer for retail, warehouse, transport and logistics work. It combines a 4" IPS touchscreen with Corning Gorilla Glass, a physical keypad, a 2.2 GHz octa-core processor with 4 GB RAM / 64 GB flash, a hot-swappable 6700 mAh battery and IP65 sealing. This version, S20W0C-QLCWEE-HF, is the Wi-Fi model. Configuration: 51-key alphanumeric keypad, the SE4850 extended-range imager (reads up to 21.4 m), Android 10 with GMS.

📦 What's in the box – S20W0C-QLCWEE-HF

✅ M3 Mobile US20W – mobile computer, black, 4" IPS, 51 keys, alphanumeric, SE4850, 4 GB / 64 GB
✅ Battery – 6700 mAh Li-ion, hot-swappable (US20-BATT-E67)
✅ Hand strap
✅ Google Mobile Services (GMS) – licensed and preinstalled – Google Play and Google apps ready to use
✅ Quick start guide – drivers, tools and user guides are a free download from M3 Mobile
❌ Charger / power supply – NOT included – needed to charge the US20W – via a charging cradle or the USB-C port (see the options below)
❌ Charging cradle – NOT included
❌ USB-C charging cable – NOT included

⚠️ Please note: no charger, charging cable or cradle is included. To charge the US20W, please order separately: the M3 US20-2CRD-CU0 2-slot charging/USB cradle (terminal + spare battery) with the M3 US20-PWSP-2EU power supply; the M3 US20-2CRD-EC0 or M3 US20-2CRD-EU0 2-slot cradle with Ethernet, also with the M3 US20-PWSP-2EU power supply; or via the USB-C port: a 5 V / 2 A USB power adapter (e.g. M3 SM10-PWSP-U00) with a USB-A to USB-C cable (e.g. M3 UL20-CABL-UCA).

💡 Useful extras: a spare battery for hot-swapping (M3 US20-BATT-E67 or M3 US20-BATT-E67-S10); the M3 US20-04BC-C00 4-slot spare battery charger (uses the M3 US20-PWSP-2EU power supply); the M3 US20-5CRD-C00 5-slot cradle or the M3 US20-5CRD-C00-MT cradle for 4 terminals + 4 spare batteries (with the M3 US20-PWSP-5EU power supply); the M3 US20-TRIG-S00 pistol grip for scan-intensive work (with M3 US20-STRP-T10 hand straps, pack of 10); a holster (M3 US20-CASE-FHH or M3 US20-CASE-FSH); the M3 US20-BOOT-01 protective boot for extra drop protection; the M3 US20-SCPR screen protector; the M3 US20-VCRD-CU0 forklift/vehicle cradle with RAM mount (M3 UNIV-RAMT or M3 UNIV-RAMS).

Key Features

Lightweight and rugged – from 416 g including the 6700 mAh battery, IP65 dust and water protection, 1.5 m drops to concrete (1.8 m with rubber boot) and 1,000 tumbles at 1 m with boot.
Wi-Fi model – dual-band Wi-Fi 5 (802.11ac, MU-MIMO, 802.11r fast roaming, WPA3) and Bluetooth 4.1 for warehouses and stores with full Wi-Fi coverage.
Physical keypad for fast data entry – 51-key alphanumeric layout for text-heavy input, plus two programmable side scan keys.
SE4850 extended-range imager – reads from close range up to 21.4 m – for high-bay racking and pallet labels.
6700 mAh battery with hot swap – up to 13 hours of use, full charge in under 5 hours and battery change without switching off or closing apps.
Enterprise Android – 2.2 GHz octa-core, 4 GB RAM / 64 GB flash (microSD up to 512 GB), Android 10 with GMS, 16 MP PDAF auto-focus camera, NFC and M3 SPEEDPACK / StartUp for fast mass deployment.
Complete accessory system – 2-slot USB/Ethernet cradles, 5-slot cradles, 4-slot battery charger, pistol grip, holsters, rubber boot and forklift/vehicle cradle.

Ideal Applications

Retail store operations, replenishment and price checks
Warehouse picking, put-away, receiving and inventory
Transport, logistics and parcel handling
Long-range scanning of racking and pallet labels (SE4850 / SE5500 versions)
Forklift and vehicle-mounted work
Manufacturing and spare-parts stores

All US20 Versions

The highlighted row is the version you are currently viewing.

Part Number	Model	Connectivity	Scan Engine	Scan head	Keypad
S20W0C-Q2CWRE-HF	US20W	Wi-Fi only	SE4770	Straight	30 keys, numeric	View product
S20W0C-Q2CWSE-HF	US20W	Wi-Fi only	SE4770	Straight	42 keys, function numeric	View product
S20W0C-Q2CWEE-HF	US20W	Wi-Fi only	SE4770	Straight	51 keys, alphanumeric	View product
S20W0C-Q9CWRE-HF	US20W	Wi-Fi only	SE4770	45° angled	30 keys, numeric	View product
S20W0C-Q9CWSE-HF	US20W	Wi-Fi only	SE4770	45° angled	42 keys, function numeric	View product
S20W0C-Q9CWEE-HF	US20W	Wi-Fi only	SE4770	45° angled	51 keys, alphanumeric	View product
S20W0C-Q3CWEE-HF	US20W	Wi-Fi only	SE4750	Straight	51 keys, alphanumeric	View product
S20W0C-QLCWEE-HF (this version)	US20W	Wi-Fi only	SE4850	Straight	51 keys, alphanumeric	Viewing
S20W0C-QFCWRE-HF	US20W	Wi-Fi only	SE5500	Straight	30 keys, numeric	View product
S20W0C-QFCWSE-HF	US20W	Wi-Fi only	SE5500	Straight	42 keys, function numeric	View product
S20W0C-QFCWEE-HF	US20W	Wi-Fi only	SE5500	Straight	51 keys, alphanumeric	View product
S20X4C-Q2CWRE-HF	US20X	4G LTE + GPS	SE4770	Straight	30 keys, numeric	View product
S20X4C-Q2CWSE-HF	US20X	4G LTE + GPS	SE4770	Straight	42 keys, function numeric	View product
S20X4C-Q2CWEE-HF	US20X	4G LTE + GPS	SE4770	Straight	51 keys, alphanumeric	View product
S20X4C-Q9CWRE-HF	US20X	4G LTE + GPS	SE4770	45° angled	30 keys, numeric	View product
S20X4C-Q9CWSE-HF	US20X	4G LTE + GPS	SE4770	45° angled	42 keys, function numeric	View product
S20X4C-Q9CWEE-HF	US20X	4G LTE + GPS	SE4770	45° angled	51 keys, alphanumeric	View product
S20X4C-QBCWSE-HF	US20X	4G LTE + GPS	SE4710	Straight	42 keys, function numeric	View product
S20X4C-QFCWRE-HF	US20X	4G LTE + GPS	SE5500	Straight	30 keys, numeric	View product
S20X4C-QFCWSE-HF	US20X	4G LTE + GPS	SE5500	Straight	42 keys, function numeric	View product
S20X4C-QFCWEE-HF	US20X	4G LTE + GPS	SE5500	Straight	51 keys, alphanumeric	View product

Technical Specifications

Part Number	S20W0C-QLCWEE-HF
Model	M3 Mobile US20W – Wi-Fi model of the US20 rugged keypad series
Operating System	Android 10 with Google Mobile Services (GMS); M3 StartUp for GMS and service control
Processor	Qualcomm octa-core, 2.2 GHz
Memory (RAM / Flash)	4 GB RAM / 64 GB Flash
Expansion	microSD, user-accessible (up to 512 GB SDXC)
Display	4.0" WVGA IPS (480 × 800), LED backlight, Corning Gorilla Glass
Touch Panel	Capacitive – finger and gloved finger; conductive stylus (sold separately)
Keypad	51-key alphanumeric keypad
Buttons	2 programmable side scan keys
Scan Engine	Zebra SE4850 ERI 1D/2D extended-range imager – from close range up to 21.4 m (depending on barcode size)
Rear Camera	16 MP auto-focus (PDAF)
Wi-Fi	Wi-Fi 5 – IEEE 802.11 a/b/g/n/ac/d/e/h/i/k/r/w, dual-band, MU-MIMO; WPA3; fast roaming (802.11r, OKC, CCKM)
Bluetooth	Bluetooth 4.1 (BR/EDR + BLE), Class 2
NFC	ISO 14443 A/B, ISO 15693, MIFARE; P2P and host card emulation (HCE)
Mobile Data (WWAN)	Not available – Wi-Fi only (choose the US20X for 4G LTE)
GPS/GNSS	Not available
Voice & Audio	Speaker, microphone, speakerphone, vibration; Bluetooth headset support
Ports	USB-C (USB 2.0 High Speed OTG host/client); charging contacts for cradles
Sensors	Light sensor, proximity sensor, accelerometer, gyroscope, magnetometer (eCompass)
Notifications	Audible tone, multi-colour LEDs, vibration
Battery	6700 mAh / 3.6 V Li-ion (US20-BATT-E67); hot-swappable
Battery Life	Up to 13 hours (M3 Mobile)
Charging	In a charging cradle (e.g. US20-2CRD-CU0 with US20-PWSP-2EU) or via USB-C with a 5 V / 2 A USB adapter – not included; full charge in under 5 hours
Form Factor	Rugged keypad mobile computer – straight scan head
Dimensions	74 × 197.2 × 35.3 mm (W × H × D)
Weight	450 g (long-range scanner, 6700 mAh battery)
Drop Spec	Multiple 1.8 m drops to concrete across the operating temperature range per MIL-STD-810G (M3 web page: 1.5 m without / 1.8 m with rubber boot)
Tumble Spec	1,000 tumbles at 1 m (with boot); 2,000 tumbles at 0.5 m (without boot)
Sealing	IP65
Operating Temperature	−20 °C to 60 °C
Storage Temperature	−30 °C to 80 °C
Humidity	5–95% RH non-condensing
Software & Management	M3 SPEEDPACK incl. StartUp (mass configuration via barcodes / PC); MDM support (e.g. SOTI)
Colour	Black
Warranty	12 months (M3 Mobile 1-year hardware warranty)
In the Box	M3 Mobile US20W mobile computer (S20W0C-QLCWEE-HF), 6700 mAh Li-ion battery (US20-BATT-E67), hand strap, Google Mobile Services (GMS) licence preinstalled, quick start guide – charging cradle, power supply and USB-C cable NOT included (order separately)

The US20 series comes as the Wi-Fi model US20W and the 4G LTE model US20X, each with a 30-, 42- or 51-key keypad and a choice of scan engines. Need mobile data on the move? The M3 Mobile US20X (S20X4C-Q9CWEE-HF) adds 4G LTE and GPS. For ultra-rugged IP67 or freezer use, see the M3 Mobile UL20X. The newer generation is the M3 Mobile US30. Compare all models in our Handheld Terminals collection, or contact our team for volume pricing, staging and MDM set-up.