

The Citizen CL-S400DTII (CLS400DTIINEBRXN) is a compact 4-inch direct thermal desktop printer built for tickets, labels and tags. It prints at 203 dpi and up to 200 mm/s (8 ips), handles roll media up to 5" (125 mm) as well as fanfold ticket stacks from 12.5 to 118 mm wide, and speaks Zebra ZPL II, Datamax and EPL2. A 2-colour LCD, a rugged Hi-Lift™ metal mechanism, a built-in power supply and a dual USB + RS-232 interface make it a fast, reliable drop-in printer for box offices, kiosks, couriers and retail. Supplied with an EU power cord – the interface cable is ordered separately.
📦 What's in the box – CLS400DTIINEBRXN
- Citizen CL-S400DTII label & ticket printer – 203 dpi, USB + RS-232, LCD display, built-in power supply
- Power cord – EU plug (Schuko), plugs straight into the printer – the power supply is built in
- Drivers & software – Windows driver and utilities – free download from Citizen
- Quick start guide
💡 To get started, you might also consider a USB cable to connect the CL-S400DT and compatible labels or tickets – plus an external media holder for large 8-inch rolls.
Key Features
- Direct thermal at 203 dpi – up to 200 mm/s (8 ips), print width 104 mm and labels or tickets up to 2.54 m long; no ribbon needed
- Roll or fanfold media from 12.5 to 118 mm wide and up to 254 µm thick – 5" (125 mm) rolls inside, 8" (200 mm) with the optional external holder
- Easy-read 16 × 2 LCD with 2-colour backlight that turns red on errors, plus 4-button menu configuration
- Hi-Lift™ all-metal mechanism with wide-opening head and Hi-Open™ case – opens vertically with no extra footprint and closes safely
- Dual interface USB 2.0 + RS-232C as standard; optional Ethernet, Wi-Fi, Bluetooth (Apple MFi) or parallel interfaces
- Datamax DMX, Zebra ZPL II, Eltron EPL2 and CBI™ BASIC, with Cross-Emulation™ auto-switching – replaces existing printers without software changes
- New in the II: 33% faster printing, media lengths up to 2.54 m, rMQR codes and single-sheet printing
- Dealer-installable guillotine cutter and basic peeler – upgrade on site when your application changes
- Built-in ENERGY STAR® power supply – no external power brick on the counter
Ideal Applications
- Event, cinema, concert and theme-park tickets and admission passes
- Kiosks, betting and gaming terminals
- Courier, shipping and address labels
- Retail swing tags, price and shelf labels
- Logistics and transport labels
- Healthcare and pharmacy labels
All CL-S400DT Versions
The highlighted row is the version you are currently viewing.
| Part Number | Model | Generation | Print speed | Max. print length | Drivers | |
|---|---|---|---|---|---|---|
| CLS400DTIINEBRXN (this version) | CL-S400DTII | Current generation | 200 mm/s | 2,539.7 mm | Free download | Viewing |
| 1000835 | CL-S400DT | Previous generation | 150 mm/s | 812.8 mm | CD-ROM included | View product |
Technical Specifications
| Part Number | CLS400DTIINEBRXN |
|---|---|
| Model | Citizen CL-S400DTII (current generation) |
| Printer Type | 4-inch desktop direct thermal label & ticket printer |
| Print Method | Direct thermal |
| Resolution | 203 dpi (8 dots/mm) |
| Print Speed | Up to 200 mm/s (8 ips) |
| Max Print Width | 104 mm (4.1") |
| Max Print Length | 2,539.7 mm (99.99") |
| Media Width | 12.5–118 mm (0.5"–4.65") |
| Media Thickness | 63.5–254 µm (up to 0.25 mm) |
| Roll Diameter | Up to 125 mm (5") outside diameter inside the printer; up to 200 mm (8") with the optional external media holder |
| Core Size | 25.4 mm (1") |
| Media Types | Roll or fanfold media – die-cut, continuous or perforated labels, tags and tickets; inside or outside wound |
| Sensors | Fully adjustable gap, notch and reflective black-mark sensor |
| Interfaces | USB 2.0 (full speed) + RS-232C serial – dual interface |
| Wireless | None built in – optional Wi-Fi (802.11b/g) or Bluetooth (Apple MFi) interface |
| Options | Optional interfaces: Ethernet, Wi-Fi, Bluetooth (Apple MFi), parallel; dealer-installable guillotine cutter, basic peeler, external 8" media holder |
| Printer Languages | Datamax® DMX, Cross-Emulation™ (automatic Zebra® / Datamax® switching), Zebra® ZPL II®, Eltron® EPL2®, CBI™ BASIC interpreter |
| Display | 16 × 2 character LCD with 2-colour backlight (turns red on errors), 4 buttons |
| Media Options | Tear bar as standard; optional dealer-installable guillotine cutter (300,000 cuts on 0.06–0.15 mm media, 100,000 cuts on 0.15–0.25 mm) and basic peeler |
| Drivers & Software | Windows driver and utilities – free download; Windows, Windows Server, Linux (CUPS), macOS, iOS and Android supported |
| Power Supply | Built-in power supply (ENERGY STAR) – the mains cord plugs straight into the printer, no external power brick |
| Dimensions (W × D × H) | 206 × 149 × 150 mm (W × D × H) |
| Weight | 2.68 kg (excluding roll holder) |
| Color | Black |
| Warranty | 24 months (printer) |
| In the Box | Citizen CL-S400DTII printer (203 dpi direct thermal, USB + RS-232, LCD, built-in power supply), AC power cord (EU plug), quick start guide, drivers and utilities as free download |
Need the current generation or a spare for an existing installation? Both CL-S400DT versions are compared above. Browse other models in our Desktop Label Printers collection or contact our team for volume pricing.
Recently Viewed
Don't forget! The products that you viewed. Add it to cart now.
People Also Bought
Here’s some of our most similar products people are buying. Click to discover trending style.





















































